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華為審核

人氣瀏覽: (3445) 發(fā)布時(shí)間: [2019-08-13]

Information and Instructions通知和說(shuō)明書(shū)

PURPOSE目的

This document was developed as an Audit Tool to assess a supplier's Quality Systems against HUAWEI's Quality Systems Requirements.The HUAWEI Quality Systems Audit (QSA) is build upon the TL:9000 Quality Systems Standard, but with additional HUAWEI specific requirements included.

本文件是根據(jù)華為的質(zhì)量體系要求開(kāi)發(fā)的稽核工具，用于評(píng)估供應(yīng)商的質(zhì)量體系。華為的質(zhì)量體系稽核(QSA)是建立在TL:9000質(zhì)量體系標(biāo)準(zhǔn)的基礎(chǔ)上，但是增加了華為的特殊要求

SCOPE范圍

The HUAWEI Quality Systems Audit is not commodity specific, therefore it may be used to assess the Quality Systems deployed by a supplier/manufacture irrespective of the commodity.

華為的質(zhì)量體系稽核不是針對(duì)產(chǎn)品的，因此QSA用于評(píng)估供應(yīng)商的質(zhì)量體系而不考慮產(chǎn)品。

AUDIT BY SELF ASSESSMENT自我評(píng)估稽核

A supplier's facility is required to complete a self assessment using this tool in advance of the HUAWEI Audit. (One QSA is required per facility.)
By doing this, a facility will be able to prepare for the audit and seek advance help and guidance from HUAWEI SQE to be best positioned to succeed.
It is expected that during the self-assessment process, that the supplier will use this opportunity to ask questions for either clarification or to better understand intent of the audit criteria. Waiting for the formal HUAWEI audit to ask these types of questions is too late. It is also expected that based on self audit results, a supplier will inform the HUAWEI team of their readiness for a formal HUAWEI audit.
A self assessment is completed by scoring the relevant column in each worksheet.

供應(yīng)商的工廠需要在華為稽核之前用該工具進(jìn)行自我評(píng)估。（每一個(gè)工廠都需要進(jìn)行QSA自我評(píng)估）。為了做好自我評(píng)估，進(jìn)而取得成效，工廠需要為稽核做好準(zhǔn)備、從華為的SQE那里尋求幫助和指導(dǎo)。希望在自我評(píng)估的過(guò)程中，供應(yīng)商應(yīng)抓住機(jī)會(huì)向華為SQE提出疑問(wèn)，無(wú)論是為了澄清問(wèn)題還是為了更好的理解該稽核標(biāo)準(zhǔn)。等到華為來(lái)正式稽核時(shí)再提問(wèn)就太晚了。同時(shí)也期望供應(yīng)商基于自我評(píng)估的結(jié)果，在準(zhǔn)備就緒后通知華為進(jìn)行正式的稽核。自我評(píng)估結(jié)果應(yīng)在每一個(gè)工作表中對(duì)應(yīng)的欄目完成評(píng)分。

AUDIT BY HUAWEI華為稽核

During the audit process, the HUAWEI SQE may wish to review every question/criterion listed on the audit document, or alternatively the SQE may choose to focus only on those questions for which the supplier awarded themselves a score of 2 by self-assessment. The path taken is right to SQE discretion.
The score awarded by the SQE Auditor will be entered in the 'Score' column on each worksheet.

在稽核過(guò)程中，華為SQE可能會(huì)評(píng)審稽核文件里面的每一個(gè)問(wèn)題，也可能選擇關(guān)注供應(yīng)商自評(píng)是2分條款.華為審核員在每一個(gè)工作表中的HW Score進(jìn)行打分。

AUDIT RESULTS稽核結(jié)果

The SQE Auditor must complete ALL sections before an Audit Result can be declared.
The Audit Result of each section is based on the number of questions scored as 1 versus the total number of questions of the section*2.
Any questions that are scored as N/A are adjusted automatically in the score denominator.
The overall average score does not determine the Audit Result, rather all the individual section scores will determine the Audit Result.
The 'Pass' score for the Audit is 80%. If the Audit Scores for all sections of equal or greater than 80% are achieved, a 'Pass' result is awarded.
If an Audit Score of equal or greater than 70% but less than 79% is achieved at any section, a 'Conditionally Passed' result is awarded.
If an Audit Score of less than 70% is achieved at section 1,3,4,7,8,9,10,11, a 'Fail' or 'Not Pass' result is awarded,total score will be deducted 3 score by section .

審核員必須在審核結(jié)果公布前完成所有部分的審核。每部分的審核結(jié)果等于每部分的所有得分除以每部分問(wèn)題數(shù)目2倍。任何選擇N/A的項(xiàng)目在分母里面會(huì)自動(dòng)除去?？偲骄植皇亲罱K稽核結(jié)果，每一單獨(dú)的部分得分決定稽核結(jié)果。
80%以上通過(guò)。如果所有部分稽核得分多于80%，則結(jié)果是通過(guò)。
如果任何一部分得分多于70%、少于79%，則結(jié)果是有條件通過(guò)。
如果第1、3、4、7、8、9、10、11部分中任何一部分少于70%，則結(jié)果是不通過(guò),總分會(huì)扣除3分。

If a "Conditionally Passed" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of the QSA that are below 80%.
If a "Not Pass" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of the QSA that are below 70%. On completion of this Corrective Action Plan, a supplier is required to generate second Corrective Action Plan to bridge to the 80% 'Approved' Status.
All Corrective Action Plans must contain a timeline to 'bridge' to a 'Conditionally Passed' or 'Passed' status, depending on the initial audit result, and must propose a Target date for a HUAWEI follow-up Audit.
Failure to achieve a 'Conditionally Passed' Result on a follow up Audit may impact business award decisions.

如果結(jié)果是有條件通過(guò)，則供應(yīng)商應(yīng)在稽核完成后2周內(nèi)對(duì)得分少于80%的部分提交糾正行動(dòng)計(jì)劃。
如果結(jié)果是不通過(guò)，則供應(yīng)商應(yīng)在稽核完成后2周內(nèi)對(duì)得分少于70%的部分提交糾正行動(dòng)計(jì)劃。在糾正行動(dòng)計(jì)劃完成后，供應(yīng)商應(yīng)輸出第二輪糾正行動(dòng)計(jì)劃以達(dá)到80%通過(guò)的狀態(tài)。
所有的糾正行動(dòng)計(jì)劃必須依據(jù)最初稽核結(jié)果，確定提升到有條件通過(guò)或通過(guò)的狀態(tài)的截至日期，并給出華為跟蹤稽核的建議日期。
跟蹤稽核結(jié)果如果不能達(dá)到有條件通過(guò)，可能會(huì)影響商務(wù)合作的決議。

A PASS RESULT通過(guò)結(jié)果

Once a supplier's facility has Passed the Audit, the Quality Systems are approved for the facility audited, not all supplier facilities.
Passing the QSA does not guarantee a business award, but is the first step towards winning technical approval for a site. In addition, many commodities have a commodity specific Quality Process Audit (QPA), which also requires to be passed before technical approval may be obtained.

一旦供應(yīng)商的工廠通過(guò)了該稽核，表示稽核過(guò)的工廠的質(zhì)量體系獲得認(rèn)可，不代表供應(yīng)商所有的工廠。
通過(guò)質(zhì)量體系稽核并不保證一定會(huì)有商務(wù)合作，但它是獲得技術(shù)承認(rèn)的第一步。另外，很多物料會(huì)有質(zhì)量制程稽核，需要在獲得技術(shù)承認(rèn)之前通過(guò)。

AUDIT MECHANICS and QUESTIONS

The Audit breaks down the Quality System into individual sections, each of which is represented by an individual worksheet.
Within each worksheet is contained a series of questions specifically pertaining to the section being examined.
The questions were devised and developed as closed questions with every attempt to avoid ambiguity.
Because of the closed nature of the questions, there can only be one of four answers to any question, i.e. (0), (1), (2), or (N/A).
“0”
wrong or no procedure ,
wrong procedure, wrong or no action;
procedure wrong defined.
wrong procedure, action didn’t meet requirement with risk .
“1”
wrong or no procedure but perfect action conducted.
correct procedure but partially implemented.
correct procedure and implementation but without sufficient record.
Procedure is not 100% correct but implement well.
“2”
all correct including procedure and implementation
A score of N/A may be awarded if the SQE believes that any particular question is truly Not Applicable in the case of the supplier facility under review.
In any cases the total number of N/A should be kept as minimum as possible.
If there is any doubt as to the score to award for any given Criterion, a score of zero shall be awarded by default.
Any Criterion that scores 2 shall be clearly demonstrated, followed, and be beyond reproach.
In the event that a supplier clearly meets the intent of the audit question, but does not exactly do what the question asks, a score of 2 shall be given.

本稽核把質(zhì)量體系分成幾個(gè)單獨(dú)的部分，每一部分在單獨(dú)的工作表陳述。每一工作表包含一系列的問(wèn)題均會(huì)檢查到。每一個(gè)問(wèn)題均會(huì)設(shè)計(jì)成封閉式問(wèn)題，以避免含糊。因?yàn)榉忾]式問(wèn)題的性質(zhì)，每一個(gè)問(wèn)題只有一個(gè)答案，如0、1、2或不適用。
0分：
程序錯(cuò)誤或沒(méi)有程序；
程序錯(cuò)誤，錯(cuò)誤的執(zhí)行或沒(méi)有執(zhí)行；
程序定義錯(cuò)誤；
程序錯(cuò)誤，執(zhí)行不能滿足要求，帶有風(fēng)險(xiǎn)；
1分：
程序錯(cuò)誤或沒(méi)有程序，但執(zhí)行的很好；
程序正確，但部分執(zhí)行；
程序正確，且有執(zhí)行，但沒(méi)有充足的記錄；
程序不是100%正確，但執(zhí)行的很好；
2分：
程序和執(zhí)行都正確。
如果SQE評(píng)估后認(rèn)為供應(yīng)商有不適用的部分會(huì)填寫(xiě)不適用。無(wú)論如何，不適用的項(xiàng)目數(shù)應(yīng)盡可能最少。如果對(duì)給出的標(biāo)準(zhǔn)有任何懷疑的話，該項(xiàng)目將默認(rèn)為0分。應(yīng)充分地驗(yàn)證、跟蹤任何給2分的項(xiàng)目。如果供應(yīng)商充分滿足滿足稽核問(wèn)題體現(xiàn)的意圖，但并清楚問(wèn)題所問(wèn)的是什么，得2分。

TRAINING培訓(xùn)

The QSA is very technical in content with regard to Quality Systems and Engineering Techniques.An internal training session will be provided to the SQEs who use this checklist.SQEs who use this tool are considered within HUAWEI as being sufficiently qualified to conduct this audit.

關(guān)于質(zhì)量體系和工程技術(shù)該QSA是有很多技巧方面的的內(nèi)容的。我們會(huì)給使用該查檢表的SQE提供內(nèi)部培訓(xùn)。在華為經(jīng)過(guò)成分資格認(rèn)證的SQE會(huì)被安排使用該工具進(jìn)行稽核。

AUDIT SCHEDULE稽核時(shí)間表

The Audit may be used as and when the need arises. However, HUAWEI may conduct an official audit annually for key suppliers. The frequency of the re-audit will be based on the audit result & action closure of the last audit, as well as the supplier quality performance in the past year period.
Before conducting an audit, the auditor must ensure the HUAWEI commodity management team responsible for the relationship are advised of the audit schedule.It is also intended for suppliers to conduct internal audits by self assessment every quarter so progress may be reported to HUAWEI.

必要時(shí)華為會(huì)進(jìn)行該稽核。華為對(duì)關(guān)鍵供應(yīng)商會(huì)進(jìn)行正式的稽核。重新稽核的頻率基于稽核結(jié)果和上次改善行動(dòng)的關(guān)閉狀況，同時(shí)供應(yīng)商過(guò)去一年的質(zhì)量績(jī)效也是考慮因素。進(jìn)行稽核之前，審核員應(yīng)確保相關(guān)管理責(zé)任人考慮過(guò)該稽核時(shí)間表。同時(shí)也期望供應(yīng)商每季度進(jìn)行一次內(nèi)審并把進(jìn)程報(bào)告給華為。

ADDITIONAL QUESTIONS附加問(wèn)題

Please contact zhaoshaolin@huawei.com for additional information.請(qǐng)聯(lián)系 zhaoshaolin@huawei.com以獲得附加說(shuō)明。

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